A: It is a credit card designed to empower healthcare providers (including veterinary clinics) to collect payment in full for services provided without incurring additional fees to your practice.
We have an Express Approval process that provides your patient access to a revolving credit limit of up to $30,000 within a few minutes of approval.
A virtual card is emailed to approve applicants, so they can access the line of credit to get the healthcare they need, even when the need is quite urgent.
A: The SmartHealth PayCard™ sets itself apart by improving your business operations and patient experience in many ways:
A: Many reasons. Here are just a few:
A: The APR is does not exceed 18%.
A: Yes, the annual fee is $120. At no additional cost, the cardholder and their immediate family members receive $5,000 accident medical expense insurance, $5,000 accidental death insurance, and a prescription savings program with discounts up to 85% on medications.
A: The minimum FICO score for approval is 620.
A: Yes, to be approved, the applicant must have a minimum of $30,000 annual income.
A: All approved applicants receive an interest rate of 18%, regardless of FICO score.
A: A minimum monthly payment of $30 or 3% of the account balance, whichever is greater, is required.
A: When patients use their SmartHealth PayCard to pay for medical expenses, the provider receives payment immediately, just like accepting payment for a Mastercard. Transactions can be tracked through your online account.
A: No, SmartHealth PayCard had no hidden fees for providers. Mastercard fees still apply according to your merchant agreement with them.
A: It's simple! You just provide the applicant your customized URL (ending with your 8-character "Application Code") and have them complete the application themselves. It takes only a few minutes to complete the online application.
A: With our Express Approval process, applicants receive a response of approval or decline within minutes, upon submission of the online application. This can be done while they are still in the office, at point of care, or while meeting with your finance team.
A: The cardholder will receive a virtual card via email within minutes of application approval. A security code will be sent via text message to the cardholders' phone. This security code will need to be used in combination with the emailed link, in order to access their virtual card number and CVV code.
You can accept the virtual card number and CVV following your "card not present" process, similar to when you are accepting a payment over the phone.
A: Yes, the virtual card will work for payment the same as a plastic card. You can accept the virtual card number and CVV following your "card not present" process, similar to when you are accepting a payment over the phone.
A: Yes, just like you would be accepting a traditional credit card for payment. Please submit claims to their appropriate insurance company, if applicable, to determine if the deductible has been met and what out of pocket expenses can be anticipated. The cardholder can pay out of pocket expenses using their SmartHealth PayCard™ Mastercard®.
A: Here are several options:
A: Our account managers will provide you with an orientation and train you and your employees via a video or zoom session.
A: If your patient is a cardholder, and account-related information is needed, please have them call our 24-hour customer service line: (866) 276-5606.
If your patient is a cardholder, for any questions about cardholder benefits, please have them contact us at (833) PAY-SMART (833-729-7627).
If your patient is a cardholder, and needs information the SmartHealth Rx Prescription Savings Program, please have them call 877-643-2067.
If your patient is not a cardholder yet, for general questions, please have them contact us at (833) PAY-SMART (833-729-7627).